Skills & Competencies for Licensing Specialist

Licensing Specialist job profile

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JOB SUMMARY for Licensing Specialist

Maintains records, compiles information, and submits the necessary forms in order to keep agents licensed.

JOB RESPONSIBILITIES for Licensing Specialist

Ensures the timely submission of materials to state agencies in order to guarantee licenses and license renewals.

Licensing Specialist SALARY RANGE

BASE 50%
$49,860
TOTAL 50%
$53,455
Job Level
A02
Job Code
FA06000575
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Licensing Specialist Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Licensing Specialist skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Licensing Specialist

1 Industry Competency – Insurance Industry
Proficiency Level -1
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Identifies the key legislation and regulations governing insurance contracts.
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Level 2 Behaviors
(Light Experience)
Records and maintains insurance policy and claims information in a database system.
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Level 3 Behaviors
(Moderate Experience)
Verifies received insurance coverage and damage reports to ensure accurate processing of claims.
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Level 4 Behaviors
(Extensive Experience)
Provides technical guidance to staff on claim investigation to ensure accurate insurance claims processing.
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Level 5 Behaviors
(Mastery)
Pursues creative initiatives that may differentiate our business and give us a competitive advantage.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -1
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Explains the application of insurance regulatory laws to avoid civil penalties and license suspension.
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Level 2 Behaviors
(Light Experience)
Supports the execution of a legal and regulatory framework to promote strict insurance compliance.
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Level 3 Behaviors
(Moderate Experience)
Performs compliance reviews to determine possible violations and deficiencies in insurance regulations.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on new laws and regulations to reduce liability risks and compliance violations.
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Level 5 Behaviors
(Mastery)
Establishes best practices in creating insurance laws and regulations to prevent frauds and malpractices.
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3 Licensing Specialist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Licensing Specialist
Proficiency Level - 4
5 Competency for - Licensing Specialist
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Licensing Specialist

1 Job Family Competencies – Data Entry
Proficiency Level -3
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools and applications in conducting effective data entry.
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Level 2 Behaviors
(Light Experience)
Reports data entry-related areas to meet and exceed performance expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data resources in collecting and reviewing data to correct information errors and incompatibilities.
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Level 4 Behaviors
(Extensive Experience)
Organizes data submitted for entry to prevent data losses and ensure confidentiality.
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Level 5 Behaviors
(Mastery)
Leads the overall automation and optimization of data entry to eliminate manual processing.
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2 Job Family Competencies – Document Processing
Proficiency Level -2
Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Lists commonly used intelligent systems and applications used in document processing.
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Level 2 Behaviors
(Light Experience)
Follows applicable standard operating procedures in converting relevant data into digital document formats.
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Level 3 Behaviors
(Moderate Experience)
Works with the document control personnel in handling the processing of document changes.
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Level 4 Behaviors
(Extensive Experience)
Validates and resolves the discrepancies in important documents to ensure accurate processing.
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Level 5 Behaviors
(Mastery)
Leads the processing of data into electronic documents to foster digital transformation.
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3 Licensing Specialist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Licensing Specialist
Proficiency Level - 4
5 Competency for - Licensing Specialist
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Licensing Specialist

1 Core Competencies – Gathering Information
Proficiency Level -2
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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3 Licensing Specialist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Licensing Specialist
Proficiency Level - 4
5 Competency for - Licensing Specialist
Proficiency Level - 5

Summary of Licensing Specialist skills and competencies

There are 5 hard skills for Licensing Specialist, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
3 general skills for Licensing Specialist, Data Entry, Document Processing, Records Management.
7 soft skills for Licensing Specialist, Gathering Information, Attention to Detail, Time Management, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Licensing Specialist, he or she needs to be proficient in Gathering Information, be proficient in Attention to Detail, and be proficient in Time Management.

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